Insurance Investigation

Passionate – Dedicated – Professional

Professional Insurance Investigations You Can Trust

Whether you’re a private claimant or an insurance company, getting to the truth behind a claim takes time, experience, and a strategic approach. At CIS Austin, we bring clarity to complex situations by conducting ethical, discreet, and evidence-backed investigations — all tailored to meet insurance requirements and legal standards.

Passionate – Dedicated – Professional

The Steps We Follow To Deliver Results

At CIS Austin, our proven investigative process ensures clarity, confidentiality, and results. Every case is handled with precision—from the first conversation to the final report.

Step – 1

Consultation & Intake

We begin by understanding the nature of the claim, the parties involved, and the specific red flags or suspicions.

Step – 2

Targeted Investigation

Our licensed investigators collect evidence through field surveillance, interviews, online research, and documentation review.

Step – 3

Verified Reports

You receive a clear, organized, and court-ready report — including visual proof and investigative summaries, if applicable.

Arson & Property Damage Claims

We investigate the origin and cause of suspected arson or damage events to determine if they were accidental, intentional, or misrepresented. Our process includes scene evaluation, interviews, timeline verification, and document analysis. When necessary, we coordinate with fire departments, law enforcement, or third-party experts to support your claim defense or denial with evidence.

Automobile Claims

Auto-related fraud can include staged accidents, false injuries, inflated repair estimates, or even nonexistent damage. CIS Austin’s investigators discreetly observe claimants, review statements, reconstruct incidents, and verify the credibility of related parties. Our findings help insurers reduce exposure to fraudulent or exaggerated claims.

Medical & Workers’ Compensation Claims

These cases often involve long-term injury claims, disability fraud, or questionable medical billing. We observe claimant activities, compare them to reported restrictions, and gather evidence that supports or contradicts reported injuries. This service is especially valuable to employers, insurers, and third-party administrators.

Claimant Background Research

We run in-depth background checks on individuals involved in the claim — including past claims history, criminal records, business ties, or relevant civil litigation. This intel often reveals patterns or potential red flags.

Activity Checks & Lifestyle Audits

Through social media monitoring, field surveillance, and open-source intel, we identify discrepancies in a claimant’s reported lifestyle, employment status, or physical limitations. All findings are documented and time-stamped.

Passionate – Dedicated – Professional

Strategic Insights. Solid Results.

Investigations tailored for attorneys & insurers

Surveillance with time-stamped documentation

Background checks and interviews as needed

Passionate – Dedicated – Professional

Let’s Investigate Your Case — The Right Way

Reach out today for a confidential consultation and let’s discuss how we can help verify or defend your insurance claim.

Schedule a Appointment

Call us for inquiry : Monday to Friday : 9 am – 5 pm

(512) 667 6187

Passionate – Dedicated – Professional

Trusted by Clients. Proven by Results.

See what our clients have to say about the trusted, confidential, and results-driven investigative services we’ve delivered across every case.

Dennis was fantastic! It was an off day and nobody was in the office but Dennis drove our regardless! Super nice and professional, with very great prices too.

Cedar

Impeccable service! 1000% recommendation if you’re in need of answers. Keeps you updated and responds immediately.

Cristina Martinez